Terms and Conditions

  1. General provisions
Please read these General Terms and Conditions carefully before purchasing goods on the website www.kixsport.com. By purchasing goods from this website, you automatically consent to these General Terms and Conditions.
  1. Order process and conclusion of this contract
2.1. The order process via our online shop consists of several steps. First, you select the desired goods. Second, you must provide your customer data, including the billing address and delivery address (if different). Third, you must select the payment method. At the end, you can check all the information provided (e.g. name, address, payment method, ordered goods) and correct that information if necessary before placing your order with us by clicking on “Buy now” and thus confirming it. With this confirmation, you agree to our Privacy statement. 2.2. By placing your order, you made a binding offer towards us to conclude a contract with you. The following automatic order confirmation documents that we have received your order but is not yet an acceptance of your order. Acceptance of your order will occur with a separate delivery confirmation email or delivery of the ordered goods. A sales contract is confirmed when the delivery confirmation email or the shipment is sent. Along with the delivery confirmation, we will send you all order details as well as payment and customer service information. Please note, that partial shipments are also possible. In such a case, the sales contract is valid for the goods confirmed within the delivery confirmation only. You will be informed in a separate message of future delivery of the missing goods. 2.3. If, for any reason, we are unable to fulfil your order, we shall notify you by e-mail. 2.4. You must guarantee that all the information you provided to kixsport in your enquiry or in your order is correct and complete. kixsport shall not be obligated to accept orders but shall have the right, at any time and without giving reasons, to examine orders in advance and to reject them. 2.5. We ask for your understanding, that the sale and delivery of goods can only be carried out it household quantities.
  1. My account
3.1. On the condition that you provide all required data during the order process, you may place orders with us without setting up a personal user account. However, you also have the possibility to set up your personal user account with a password. This means that your personal data will be saved and you need not enter your information again when placing a new order with us. You also have access to the “My account” section which provides a comprehensive overview of your profile, orders which have not yet been delivered, past orders as well as delivery and payment details. Please click here if you do not currently have an account and would like to find out how to set one up. 3.2. If you set up and use an account on our website, you shall be responsible for protecting your account and your password and for restricting access to your computer. Furthermore, you declare that you agree – to the legally permissible extent – to be liable for all activities which are performed through your account and/or with your password. You must take all required measures to ensure that your password is kept confidential and stored in a safe place and you should notify us immediately if you have reason to believe that a third party has gained access to your password or that your account is being used without prior authorisation or that such unauthorised use is likely.
  1. Tracking your order
You can track your order using the tracking number provided in the delivery confirmation e-mail. You may access the website of our courier services provider which contains up-to-date information on your order and the delivery.
  1. Prices, shipping charges
5.1. All prices include all taxes, including sales tax and fees, where these are not separately indicated. Obvious errors excepted.Please refer to shipping info
  1. Transfer of risks
In case of contracts under which we deliver goods to you, the risks relating to loss or dam-age to the goods shall always be transferred to you once you or a third party appointed by you who is not the haulage contractor have taken possession of the goods. Irrespective of your rights vis-à-vis the haulage contractor, once the goods are handed over to the haulage contractor the risk shall be transferred to you if the haulage contractor was commissioned by you to transport the goods and this option was not offered by us.
  1. Payment conditions
7.1. Ordered products must be paid for in full before such orders will be delivered to you. We accept the following payment methods: Visa Credit Card Master Card Credit Card PayPal 7.2. If, for any reason, the amount payable for your order cannot be collected, your order will be cancelled.
  1. Return information
We’re bummed if you’re not satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition .Please refer to the return return policy
  1. Data protection
In this context, please also note the privacy policy available on our website.
  1. Applicable law/place of jurisdiction
Unless otherwise mandatorily required by law, these General Terms of Business are subject to the law of the country to which we deliver pursuant to point 2.1., to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG) and excluding the conflict-of-law rules.